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Navigating The Visitation Process In NC Prisons: Visitation Appointments

Updated: Mar 23, 2022

Why do I Need An Appointment?

Due to the North Carolina Department of Public Safety (NCDPS) implementing a new visitation policy in 2004, many facilities went to appointment-only visitation. NCDPS's new visitation policy contained stricter visitation rules in an effort to crack down on contraband coming in during visitation and to prevent individuals posing as an offender's friend or relative from entering the facility.


When the Covid-19 pandemic began impacting North Carolina prisons, all facilities went to appointment-only visitation. The appointment-only visitation allows for staff to thoroughly sanitize the visitation area after each session and ensures visitors can stay six-feet apart.


*As of March 14th, 2022 there have been no updates to the appointment-only visitation requirement in North Carolina prisons.


How Do I Schedule An Appointment?

In order to schedule a visitation appointment, you must call the facility where the offender is being housed. You will be calling the facility's main line so a phone operator will answer and ask who they can transfer you to. You will need to state that you want to schedule a visitation appointment and they will transfer you to someone who can assist with scheduling a visitation appointment. From there, they will verify that you are in the Inmate Visitation System and that you are approved for visitation--you will be in the Inmate Visitation System and approved if you have sent in an Inmate Visitation Application and were notified that you have been approved by the offender. Once they verify that you are in the system and approved for visitation, they will give you a list of times available for visitation and you will schedule an appointment.


You should call the prison the day before a scheduled visit to confirm visitation status. Visitation status is subject to change for several reasons including, but not limited to, facility security threats, medical issues with the offender, facility disease outbreaks, and if the offender is facing disciplinary action.


What Number Do I Call To Schedule An Appointment?

Each facility has a different number to call in order to schedule a visitation appointment. For your convenience, we have listed their numbers here. These numbers are current as of March 14th, 2022.


Albemarle: (704)-422-3036

Alexander: (828)-632-1331

​Anson: (704)-695-1013

​Avery-Mitchell: (828)-765-0229

Bertie: (252)-794-8600

​Caldwell: (828)-726-2509

​Carteret: (252)-223-5100

​Caswell: (336)-694-4531

​Catawba: (828)-466-5521

​Central: (919)-733-0800

​Columbus: (910)-640-1879

​Craggy: (828)-645-5315

​Craven: (252)-244-3337

Dan River: (336)-694-1583

​Davidson: (336)-249-7528

Eastern: (252)-747-8101

​Foothills: (828)-438-5585

Forsyth: (336)-896-7041

Franklin: (919)-496-6119

Gaston: (704)-922-3861

Granville: (919)-575-3070

Greene: (252)-747-3676

Harnett: (910)-893-2751

Hyde: (252)-926-1810

Johnston: (919)-934-8386

Lincoln: (704)-735-0485

Lumberton: (910)-618-5574

Marion: (828)-659-7810

Maury: (252)-653-5501

Mountain View: (828)-766-2555

NCCIW: (919)-733-4340

Nash: (252)-459-4455

Neuse: (919)-731-2023

New Hanover: (910)-251-2666

Orange: (919)-732-9301

Pamlico: (252)-745-3074

Pasquotank: (252)-331-4881

Pender: (910)-259-8735

Piedmont: (704)-639-7540

Randolph: (336)-625-2578

Richmond: (910)-281-3161

Roanoke River: (252)-826-5621

Rutherford: (828)-286-4121

Sampson: (910)-592-2151

Sanford: (919)-776-4325

Scotland: (910)-844-3078

Southern: (910)-572-3784

Tabor: (910)-653-6413

Tyrrell: (252)-796-1085

Wake: (919)-733-7988

​Warren: (252)-456-3400

​Western: (828)-259-6000

Wilkes: (336)-667-4533





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